lytheronaviqe - Professional Budget Negotiation Services

Information We Collect

lytheronaviqe collects various types of information to provide and improve our budget negotiation services. We're transparent about what we collect and why we need it.

Personal Information You Provide

When you register for our services or contact us, we collect:

Name and contact details (email address, phone number)
Residential or business address in Australia
Financial information relevant to budget planning and negotiation services
Employment details and income information when necessary for our services
Communication preferences and service requirements
Any additional information you choose to share with us

Information Collected Automatically

Our website and services automatically collect certain technical information:

Device information including IP address, browser type, and operating system
Usage data about how you interact with our platform
Session information and login patterns
Location data based on IP address for service customisation

How We Use Your Information

We use your information responsibly to deliver our budget negotiation services and enhance your experience with lytheronaviqe.

Primary Service Purposes

Your information helps us provide personalised budget analysis, negotiation strategies, and financial planning advice tailored to your specific circumstances and goals.

Service Delivery: Providing budget negotiation assistance, financial planning advice, and related consultancy services
Account Management: Creating and maintaining your account, processing payments, and managing service subscriptions
Communication: Sending service updates, appointment reminders, and responding to your inquiries
Platform Improvement: Analysing usage patterns to enhance our services and develop new features
Compliance: Meeting legal obligations under Australian privacy laws and financial services regulations
Security: Protecting against fraud, unauthorised access, and ensuring platform security

Information Sharing and Disclosure

lytheronaviqe doesn't sell your personal information. We only share your data in specific circumstances outlined below, always with appropriate safeguards.

Authorised Sharing

Service Partners: Trusted third-party providers who help deliver our services, such as payment processors and communication platforms
Professional Advisors: Financial planners, accountants, or legal professionals when you've given explicit consent
Legal Requirements: Government agencies or courts when required by Australian law or valid legal process
Business Protection: To protect our rights, prevent fraud, or ensure user safety when necessary

Third-Party Services

We work with carefully selected service providers who meet our privacy and security standards. These partners are contractually obligated to protect your information and use it only for specified purposes.

Data Security Measures

Protecting your information is a priority. We implement comprehensive security measures to safeguard your personal and financial data.

Security Infrastructure

Our security approach includes encryption, access controls, regular monitoring, and compliance with Australian cybersecurity standards to protect your sensitive information.

Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest
Access Controls: Strict employee access policies with role-based permissions and regular access reviews
System Monitoring: Continuous monitoring for unauthorised access attempts and suspicious activity
Regular Updates: Security patches and system updates are applied promptly to maintain protection
Incident Response: Established procedures for addressing any security incidents quickly and effectively
Staff Training: Regular privacy and security training for all team members handling your information

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We're committed to honouring these rights and making them easy to exercise.

Access and Correction Rights

Access: Request copies of the personal information we hold about you
Correction: Ask us to correct inaccurate or outdated information
Deletion: Request deletion of your information in certain circumstances
Objection: Object to certain uses of your information, particularly for direct marketing
Portability: Request your data in a portable format for transfer to another service

How to Exercise Your Rights

To exercise any of these rights, contact us using the details provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before proceeding. Most requests are processed free of charge, though we may charge reasonable fees for excessive or repetitive requests.

Data Retention and Deletion

We keep your information only as long as necessary for the purposes outlined in this policy, or as required by Australian law.

Retention Periods

Financial records and consultation notes are typically retained for seven years after our service relationship ends, in line with Australian tax and business record requirements.

Active Accounts: Information is retained while your account remains active and you're using our services
Closed Accounts: Most personal information is deleted within 12 months of account closure
Financial Records: Retained for seven years as required by Australian taxation law
Communication Records: Email and message history kept for three years for quality assurance
Technical Logs: System logs and usage data typically deleted after 24 months

International Data Transfers

While lytheronaviqe primarily operates within Australia, some of our technology partners and service providers may process your information overseas.

Overseas Processing

When your information is processed overseas, we ensure appropriate safeguards are in place. This includes using service providers in countries with adequate privacy protections or implementing contractual safeguards that meet Australian privacy standards. Currently, some data may be processed in New Zealand, Singapore, or the United States by our trusted technology partners.

We regularly review our international data handling arrangements to ensure they continue to provide appropriate protection for your information.

Privacy Policy